SP2010 Branding Tip #5 – Handling unsupported browsers 5

If you haven’t heard the news, let me spell it out for you… SharePoint 2010 will support many major browsers including IE7, IE8, FF3.5 and Safari4, but there is one browser that will not be supported by the out of the box SharePoint 2010 experience: Internet Explorer 6! Here’s a shot of some of my SharePoint911 co-workers + one celebrating the news (thanks to Marcy Kellar) for the photo):


After we end our happy dance, its time to find a way to tell our users that IE6 isn’t supported. How can we handle this gracefully? Microsoft again comes to the rescue with a SharePoint Control to help.

<SharePoint:WarnOnUnsupportedBrowsers runat="server"/>

If you place this control at the bottom of your master page, IE6 users will be greeted with a message like this:


That’s pretty nice and easy, but what if you want to do something even more likely to spur a response from these IE6 users? Check out this easy to use JavaScript file for displaying a nice graphical menu for selecting browser alternatives:


When applied to my SharePoint site, I get a menu like this:


5 thoughts on “SP2010 Branding Tip #5 – Handling unsupported browsers

  1. Reply Fabian Williams Nov 10,2009 2:06 pm

    Great piece. Nice to know I am the ” plus one” lol

  2. Reply Stefan Heinz Nov 12,2009 4:28 am

    Hi – good point. Let me just add a different edge to this: SharePoint is an Enterprise thing (I guess you knew that 😉 ) and that message shows up at the USER’s screen, who in many cases probably would like to smack the person setting up this message, since THEY would LOVE to move to another browser, just “their admins won’t let them” (or the likes).

    In other words – this message most likely is going to the wrong people.

  3. Reply Randy Drisgill Nov 13,2009 12:16 am

    Keep in mind the product does not support IE6. So admin’s shouldn’t be installing it in an environment that is locked to IE6. This post is geared towards public facing sites. The options are show a message and urge people to upgrade -OR- they can try to use a site that may not work for them in an unsupported browser.

  4. Reply JJ Jul 27,2010 4:10 pm

    This is awesome! We used the code from your repository and it is flawless. For us in SharePoint 2010, we had to add the HTML comment to our .master page inside our theme. We even customized the icons for our users. Very grateful!

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