SharePoint Designer wrongfully says a file is checked out when it is not 7

Ran into a new problem with SharePoint Designer today. Not sure how I caused this to happen but several files were marked as checked out in SPD despite the fact that the files were not checked out to anyone in SharePoint. SPD would not allow me to check out the files, errored if I tried to check in the files, restarting SPD didn’t help, even rebooting didn’t help.

Turns out you have to clear a cache in the local app storage. The fix to this problem is to navigate to your local app settings WebSiteCache folder, which in Windows Vista is here:


From there just delete all the files or just the ones that correspond to your SharePoint site. When you restart SPD you may have to check in/out the files one more time, but after the warning message the file status will return to normal.

Thanks to Tom Puleo’s blog for the information

7 thoughts on “SharePoint Designer wrongfully says a file is checked out when it is not

  1. Reply WYLIESHADOW Aug 26,2009 7:39 am

    I had this same issue with Designer2007. When working with a master page, after a while it began hanging on to this ‘checked out’ status and would give me trouble when trying to make further edits. I was editing/testing this master page and so i needed to constantly check in/out and when this glitch started it became a real pain. I didn’t fix it but worked around it by closing the document, and then reopening the document which would clear the ‘checked out’ status, and then would be able check out again.

  2. Reply Emmanuel Oct 9,2009 7:30 am

    You can try a Ctrl + F5 in designer and it will be ok


  3. Reply batyandres Aug 20,2011 12:05 pm

    thank you very much Randy, was very helpful

  4. Reply Anonymous Nov 17,2011 4:25 pm

    You, sir, are a SharePoint god.

  5. Reply Nate Apr 27,2017 11:56 am

    This resolved same issue in SharePoint Online 2013. Thanks!

  6. Reply Anonymous May 25,2017 5:51 am

    It worked with SharePoint Designer 2013. You guys are the number one life savers, thanks!

  7. Reply Emmy Eastwood Jan 23,2018 5:34 pm

    I actually went to the document’s properties and clicked on Remove Properties and Personal Information. That seems to have worked. But I am not an expert.

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